News & Events
Authentic4D Partners with Duck Creek Technologies, Offering Workers’ Compensation Clients Access to the Industry’s Preeminent Diagnostic Platform
Detroit, November 30, 2021 /PRNewswire/
Authentic4D announced today that it has partnered with Duck Creek Technologies (Nasdaq: DCT), a leading provider of SaaS insurance core systems, to offer workers’ compensation carriers access to the most medically and technologically advanced diagnostic network. An API integration between Authentic4D (“A4D”) and Duck Creek Claims will give insurers the ability to diagnose injuries earlier and more accurately compared to existing networks, improving risk management, treatment protocols, and clinical outcomes.
“In the United States, the majority of diagnostic imaging studies are performed by general radiologists. However, clinical data shows higher diagnostic accuracy when images are read by a fellowship-trained radiologist with a particular sub-specialty focus. While diagnostics represent only 4% of total medical spend, they invariably influence the other 96% of spend and can make or break a claim. The Authentic4D network is the first and only diagnostic platform to establish end-to-end quality control, enabled by A4D’s digital connectivity with its imaging partners and management of its own fellowship-trained, sub-specialized radiologist group,” said Jorey Chernett, CEO of Authentic4D. “The result is more efficient and accurate treatment with less medical waste. We’re thrilled to bring a seamless integration into Duck Creek Claims that gives our collective clients access to our market-leading diagnostic network.”
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Duck Creek Claims is a comprehensive claims management solution that helps insurers manage the entire claims lifecycle – from first notice of loss to settlement – in a single integrated solution. Whether the claim is a routinely cracked windshield that is straight-through processed or a complex workers’ compensation liability claim, Duck Creek software provides all of the workflows, reports, integrations, and user experiences needed to increase the efficiency of claims operations, reduce loss costs, and improve customer satisfaction.
“To help workers’ compensation insurers improve their efficiency and claims handling through better use of broader sets of data, it is critical to align with partners that employ the most modern technologies and skilled experts,” said Elizabeth Del Ferro, Vice President of Partner GTM at Duck Creek Technologies. “Authentic4D’s proprietary solution makes them an excellent choice for workers’ compensation carriers, and Duck Creek is happy to welcome them into our rapidly-growing partner ecosystem.”
About Authentic4D
Authentic4D’s medical diagnostic technology platform provides unprecedented accuracy, speed and objectivity in reviewing and resolving injury claims arising from workers’ compensation, auto or general liability insurance. To learn more, visit www.authentic4d.com.
About Duck Creek Technologies
Duck Creek Technologies (Nasdaq: DCT) is a leading provider of core system solutions to the P&C and general insurance industry. By accessing Duck Creek OnDemand, the company’s enterprise Software-as-a-Service solution, insurance carriers are able to navigate uncertainty and capture market opportunities faster than their competitors. Duck Creek’s functionally-rich solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. For more information, visit www.duckcreek.com.
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Authentic4D & Knox Services Unveil Digital Integration Catalyzing a Streamlined Assessment of Auto, Workers Compensation and General Liability Injury Claims
Detroit, February 18, 2020 /PRNewswire/
Authentic4D, the leading provider of medical imaging review technology and resolution services for casualty insurance claims, and Knox Services, the preeminent west coast focused records retrieval and litigation support company, announce the availability of an integration between their two development environments streamlining the digital exchange and assessment of medical images.
The Authentic4D and Knox digital integration was released to the market more than a year ago and has proven to empower claims and litigation professionals to make better decisions more confidently, resulting in a material reduction in claim cycle time, an avoidance of unnecessary expenses while improving treatment across auto, workers compensation and general liability claims.
Importantly, there is no financial relationship between the two parties, rather the purpose of the partnership is to facilitate faster and more confident claims resolution.
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“The partnership between Knox, Authentic4D and our collective carrier clients has quickly become an industry standard for end-to-end secure digital transfer of medical images. Moreover, the streamlined approach has resulted in accelerated decision making, less expense, more accurate treatment and improved risk management across both legitimate and pre-existing injury claims. We’ve enjoyed working with Knox and we look forward to continuing to expand the relationship into the future,” said Jorey Chernett, CEO of Authentic4D.
“We are excited about the Authentic 4D partnership and the benefits our clients will gain from this technology and procedures. This advancement to the industry is unlike any we have seen in over three decades. We are happy to share our competency and technology with Authentic 4D to minimize claims and litigation expense for our clients,” said Steve Knox, President of Knox Services.
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Authentic4D and Compex Announce Integration Partnership, Streamlining the Process of Assessing Auto, GL and Workers Compensation Injury Claims
DETROIT, October 31, 2019 /PRNewswire/
Authentic4D, the leading provider of medical imaging review technology and resolution services for casualty insurance claims, and Compex Legal Services, the nation’s largest and most technologically advanced records retrieval company, announce the availability of an integration between their two development environments, streamlining the digital exchange and assessment of medical images.
The direct connection will streamline the review of injury claims, saving carriers and employers months of time, enabling faster decision making and treatment while reducing unnecessary expenses and claim cycle time.
Importantly, there is no financial relationship between the two parties, rather, the purpose of the partnership is to facilitate faster and more confident claims resolution.
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“The digital and secure transfer of medical images is a critical step to unlocking the benefits of a more efficient claims process, starting with a fellowship-trained, sub-specialized radiologist review. Our clients have seen an immediate impact in accelerated decision-making, less expense, more accurate treatment and improved risk management across both legitimate and pre-existing injury claims. The Authentic4D service is predicated on empowering claims and legal professionals to make better decisions more confidently, and we’re thrilled to be partnering with Compex to further our mission,” said Jorey Chernett, CEO of Authentic4D.
“Closing files faster has long been an underlying goal for the industry. We’re excited to catalyze the benefits of reduced claim cycle time through the collective passion and technological commitment with Authentic4D and look forward to sharing with our clients. Today represents a victory for not just carriers and employers, but most importantly, the individual claimants,” said Anthony Bazurto, Executive Vice President of Compex.
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Authentic4D Bolsters Clinical Team With Major Hire
DETROIT, May 28, 2019 /PRNewswire/
Authentic4D, the leading provider of medical imaging review technology and resolution services for casualty insurance claims, is pleased to announce the appointment of Dr. John Robinton, as its Chief Clinical Officer. For more than 30 years, Dr. Robinton has been a private practicing neurologist in addition to serving in numerous industry leadership capacities, including a 20-year tenure as Medical Director for One Call Care Management. As Chief Clinical Officer, Dr. Robinton will oversee Authentic4D’s clinical programs and advise on topics of quality and accuracy in diagnostic medicine.
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Dr. Robinton graduated from Princeton and received his medical degree from Cornell. He is an established thought leader in the area of neuromuscular medicine, has authored numerous studies, articles, and nationally recognized position papers, and has been a regular speaker at industry forums pertaining to quality in neurology and electrodiagnostic medicine for the last several decades. In addition, Dr. Robinton served for many years in leadership positions with both the American Association of Neuromuscular and Electrodiagnostic Medicine (AANEM) and the American Association of Electrodiagnostic Medicine (AAEM).
Dr. Robinton joins Dr. James Shirley, an American Board Certified, fellowship trained and practicing musculoskeletal radiologist who has served as Authentic4D’s Chief Medical Officer and has largely been responsible for establishing Authentic4D as the highest quality sub-specialized radiologist network in the United States servicing the casualty insurance field. In addition to Dr. Shirley’s clinical work, Dr. Shirley’s past includes oversight of one of the largest and most preeminent national radiology networks servicing hospitals.
“Dr. Robinton’s clinical and professional experience and track record speak for themselves and we’re beyond excited to have him join the Authentic4D Team. We take special pride in providing the most superior and objective clinical expertise to our clients, empowering optimal decision making. Dr. Robinton and Dr. Shirley’s collective clinical expertise and leadership in using technology to improve diagnostic medicine is a perfect complement and congruent with Authentic4D’s commitment to providing sub-specialized medical expertise and visual technology to transform the review and resolution of injury claims,” said Jorey Chernett, Authentic4D’s Chief Executive Officer.
Chernett further added, “When it comes to evaluating injury claims, insurers often believe the only path is a traditional one. The process is often time-consuming, fraught with risks, and the outcome isn’t always clear. Claims stakeholders often struggle to decipher the appropriate resolution, driving up time and expenses. The Authentic4D solution is affordable and facilitates actionable treatment paths and faster claims resolution. When exaggerated or pre-existing conditions exist, Authentic4D’s annotated medical reports and 2D/3D visual technology help to eliminate ambiguities, enabling early and accurate decision-making.”
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3-D Images, Surveillance Cameras Touted as Truth-Tellers for Claims Adjusters
By Jim Sams | March 6, 2019 /Claims Journal/
The physician couldn’t tell what was causing the smudge on a CT scan of his wife’s lungs, so he referred her to a pulmonologist. That would likely have meant a two-week delay.
Instead of waiting, Jorey Chernett, chief executive officer of Authentic4D, took his wife to a “sub-specialty” radiologist the next day. During a presentation at the Combined Claims Conference on Tuesday, Chernett showed the result on screen: A three-dimensional image that clearly showed a pear-shaped mass in his wife’s lung.
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Turns out, the mass was a non-malignant abscess. But the speed at which the radiologist was able to produce a usable image allowed a speedy biopsy that finally put an end to his wife’s nagging cough.
Chernett, his chief medical officer at Authentic4D and a claims manager for GEICO, pitched the use of 3-D imaging instead of hiring independent medical examiners to hasten the resolution of injury claims. Specifically, Chernett said using highly specialized radiologists who have an extra year or two of training in specific fields, such as the musculoskeletal system or neurology, will allow claims adjusters to more quickly and accurately identify claims that are legitimate and should be settled and claims that should be defended.
Chernett said 3-D imaging is especially useful for identifying claimants who are exaggerating injuries. He said 70 percent of people are visual learners. Three-dimensional images allow people, perhaps jurors, to see disorders that otherwise would likely only be described in an IME’s narrative report.
Typically, an Authentic4D radiologist will couple a video of 3-D image with a narrative and an affidavit that can be introduced as medical evidence for a cost of about $1,500, he said. For an extra charge, that report can include a voiceover by the radiologist.
“Three-D images reinforce the strength of your position,” Chernett said. “This is the signal that you want to show the other side, that you are prepared to take the case the distance.”
Dr. James A. Shirley, Authentic4D’s chief medical officer, said a New York study that included 153 patients who had received imaging showed that radiologists disagreed on what those images showed in 40 percent of cases. Shirley said often radiologists can be influenced simply by suggesting a certain injury exists, which is why Authentic4D insists on keeping its radiologists “blind” to whatever disorder is being asserted by claimants.
“It’s very important that the doctor is unaware of the details of the case,” he said.
Candid Cameras
The importance of images to claims professionals isn’t limited to injury claims. Later at the same conference, a security expert, an attorney and a city manager extolled the virtues of video surveillance as a means of managing risk.
Seymour Everett, a partner with the Everett Dorey law firm in Irvine, California, said attorneys should ask if a video is available in every case. He said he encourages his clients to invest in robust surveillance systems.
“What we tell our clients is you have to implement a public surveillance system because everybody else is doing it,” he said. He explained that most people have the capability to take videos on their cell phones. More and more law enforcement agencies are equipping officers with body cameras. Some cities even mount cameras in heavily trafficked public areas.
In fact, Chicago has an aggressive public surveillance system, Everrett said. Actor Jussie Smollet was arrested and accused of setting up a hoax attack on himself after Chicago police reviewed video taken from nearby surveillance cameras.
Everett said there are a couple of legal issues to keep in mind when deciding whether to install public surveillance. Cameras should not be used in areas where people have an expectation of privacy, such as within homes. Also, one should consider whether video surveillance would create a chilling effect on speech or conduct, he said.
For claims handlers, finding out whether video exists is the important question.
Often, videos can show up in unexpected places. For example, a plaintiff may remove any videos from social media that don’t help his position, said Joe Dalu, president of Premier Group International and a former police officer. But similar footage might be found if by checking the social media accounts of the plaintiff’s friends and family.
Jim Vanderpool, city manager for Buena Park, California, said his municipality has installed video cameras in the entertainment district and also equips its police officers with body cameras. He said the cameras on the streets make the public feel safer and the officers’ body cams have reduced personnel complaints.
“When we get these complaints, we tell them we are happy to sit down with them and review the video with them,” he said.
The Combined Claims Conference concludes today.
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Events & Speaking Engagements
2021 Events & Speaking Engagements
2020 Events
2020 Speaking Engagements
2019 Events
2019 Speaking Engagements
2021 Events & Speaking Engagements
5/20
Digital Event
NAMIC’s Insurtech Fastpitch (presentation from Jorey Chernett)
6/6-6/9
Baton Rouge, LA
Louisiana Claims Association Annual Conference (LCA) (exhibiting)
6/13-6/14
Bonita Springs, FL
WCCP Manager’s Conference
7/12-7/16
Hot Springs, VA
SAWCA Annual Convention
7/18-7/21
Naples, FL
FASI 52nd Annual Educational Conference & Trade Show (exhibiting)
8/24-8/27
Houston, TX
Texas Association of Special Investigation Units Conference (TASIU) (exhibiting & presentation from Dr. Robinton)
8/24-8/27
Biloxi, MS
Mississippi Association of Self-Insurers Fall Conference (MASI)
9/7-9/10
Dana Point, CA
The Workers’ Compensation & Risk Conference
9/13-9/14
Park City, UT
RIMS Western Regional Conference
9/23
Digital Event
AWCP (CA) Virtual Conference (Jorey Chernett & Dr. Robinton will be speaking)
10/20-10/22
Las Vegas, NV
2021 National Workers Compensation and Disability Conference (NWCDC) (exhibiting)
12/12-12/15
Orlando, FL
WCI Annual Conference (exhibiting)
2020 Events
9/15
Dallas, TX
Safety & Workers’ Compensation CEU Seminar
7/15
Anaheim, CA
California Coalition on Workers’ Compensation (CCWC)
6/9
Austin, TX
Safety & Workers’ Compensation CEU Seminar
5/21
Albuquerque, NM
Worker’s Compensation Association of New Mexico 2020 Conference
4/16
Orlando, FL
2020 Florida Bar Workers’ Compensation Forum
3/5
Oklahoma City, OK
Safety & Workers’ Compensation CEU Seminar
3/4
Tulsa, OK
Safety & Workers’ Compensation CEU Seminar
3/4
Irvine, CA
Combined Claims Conference
2/27
Altoona, IA
2020 Iowa Ortho Workers’ Compensation Conference
2/5
Houston, TX
Safety & Workers’ Compensation CEU Seminar
2020 Speaking Engagements
9/15
Dallas, TX
Safety & Workers’ Compensation CEU Seminar
6/14
Bonita Springs, FL
WCCP Managers Conference
6/10
Murfreesboro, TN
Tennessee Bureau of Workers’ Compensation
6/9
Austin, TX
Safety & Workers’ Compensation CEU Seminar
5/21
Albuquerque, NM
Worker’s Compensation Association of New Mexico 2020 Conference
5/19
Austin, TX
Texas Workers’ Compensation Conference
3/5
Oklahoma City, OK
Safety & Workers’ Compensation CEU Seminar
3/4
Irvine, CA
Combined Claims Conference
3/4
Tulsa, OK
Safety & Workers’ Compensation CEU Seminar
2/5
Houston, TX
Safety & Workers’ Compensation CEU Seminar
2019 Events
11/6 – 11/8
Las Vegas, NV
National Workers’ Compensation and Disability Conference
8/11 – 8/14
Orlando, FL
Worker’s Compensation Institute Conference
8/5 – 8/8
Washington, DC
Disability Management Employer Association
7/21 – 7/24
Cleveland, OH
American Association of State Compensation Insurance Funds Conference
7/17 – 7/19
Anaheim, CA
Coalition of Workers’ Compensation Annual Conference
6/5 – 6/7
Chicago, IL
Connected Claims Conference
4/28 – 5/1
Boston, MA
RIMS Annual Conference
4/14 – 4/16
Monterey, CA
Atlantic Claims Executive Association Conference
3/5 – 3/8
West Palm Beach, FL
National Retail and Restaurant Association Annual Conference
2019 Speaking Engagements
9/11
Las Vegas, NV
Western RIMS Conference
6/27
New Orleans, LA
Spotlight on Solutions Tech Symposium
4/14-4/16
Santa Bel, FL
Atlantic Claims Executive Association
3/5-3/8
West Palm Beach, FL
National Retail & Restaurant Conference
3/5-3/6
Garden Grove, CA
Combined Claims Conference